Adiva in London

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comments 5

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  Richard Morton

  :: 13 April 2018 23:27:05

  Shocking, absolutely shocking. Do not waste your time with this poor excuse of a restaurant. Ordered through just eat, it arrived before the scheduled time which was pleasant surprise. But the food was lukewarm and missing bread to a dip. What good is dip without bread? Called the number of the restaurant on the email but not in service so call just eat. They call the restaurant who do not offer to refund, only send the bread which by now is pointless. So, missing food and the restaurant made no effort to make up for their mistake. What food there was was average at best. Will never use this joke of a place again and strongly advise anyone thinking about it to look elsewhere

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  Jordan Riley

  :: 09 February 2018 20:00:00

  Absolutely disgusting. Would not waste my money here again. My food turnt up cold and meat was really dry and tasteless. As for customer service there is NONE! Rung to tell them about how unhappy i was with my food was told driver come to me first, proceeded to tell him that wasn't only problem with my food. Didnt acknowledge anything i had to say. Told me to hold for few moments to ring driver see what happened was left waiting for 10 minutes in end i hung up tried to call back and it was busy they completely forgot about leaving me on hold. No refund no food. I'm disgusted.

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  Aisha maula Khanum

  :: 25 November 2017 08:54:05

  Avoid at all cost... we ordered from just eat fancied turkish food and came across adiva with lots of decent reviews so we went with this place. Food arrived on time, but was luke warm, doner meal was very dry and was just chunks of rubbery tastless pieces of cubes of meat. It was all sunken in oil and was like refried?? Came with just a pita drenched in oil and pfc style salad... no sauces nothing turkish about it.. no napkins.. came in pfc yellow polystiren that wasnt even closed properly. My husnand ordered adana kofte... this was defo no adana.. was tasteless.. dry... rice was like it was not cooked. The kofte was pink inside and burntish on the outside.. we called to let the manager know.. he just hung up and in the background u could hear bengali language.. thats when we realised on the phone that these guys are not even turkish but trying to run a turkish lebanese place? It was why there was nothing authentic or tasty about it. I couldnt believe the service :( spent alot of money for just dinner for two.

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  Tanya G

  :: 27 October 2017 11:29:34

  The food arrived about 30 mins earlier than it was supposed to, which was a pleasant surprise, but it was all downhill from there. The kofte was dry and had no taste as well as being tough and very poor quality. The rice was the lowest quality microwaveable rice that was dry and tasteless, too. The salad was not your usual Turkish salad, and was again utterly tasteless. The lahmacun tasted nothing like lahmacun and was incredibly doughy, undercooked and thick (more like a dreadfully made Italian pizza than like a Turkish lahmacun). Two of the meals were exactly the same although named differently, and were nothing like how they were supposed to be. These people are almost definitely not Turkish because there is no way that the food would taste nothing like Turkish food if they were. Extremely disappointing, particularly as this was a celebration meal and most of the guests were Turkish! Embarrassing, tasteless, dreadful. I wish I read the Google reviews before I ordered!

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  Minh Dinh

  :: 30 September 2017 20:13:08

  Pro: Meat was OK Cons: -Soggy bread in the Lamachun which tasted raw -Chilli sauce very tangy -Salad compares to what would be put in a chicken burger I left a £2 tip for the deliver rider. I actually feel like he should pay me to eat this food. I'll never order again from Adiva. It was my first and last.