Bannatyne Health Club in Birmingham

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comments 5

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  Cynthia McLeod

  :: 24 April 2018 14:31:46

  Fantastic gym! Had everything I needed and more. Very clean and modern. Staff were great and very helpful.

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  Lorraine Kemptill

  :: 16 April 2018 09:05:37

  Friendly staff , who went out of their way to make me feel comfortable. Good range of classes to suit all ages.

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  Jake Brown

  :: 05 April 2018 17:13:08

  DO NOT USE - Poor experience with these guys - I signed up to them after moving up from Oxford as they are in the City Centre and seemed convenient. I started travelling during the week so cancelled my membership online, which was all done automatically. I actually moved bank accounts shortly after so my direct debit information changed over, the Bannatyne one was not changed. Instead of giving me a reminder via email, phone, call, post to pay the final monthly fee - they passed the charges on to a debt collection agency. This is just gross! I would expect to have received communication before this happened, not a good position to be put into. Poor customer service, extremely poor management, and even worse communication!! Sack whoever is managing this place, as they are doing a terrible job!

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  Sam 80

  :: 31 March 2018 09:25:43

  Small and dirty pool. Sunna very crowded, small and dirty. Busy, unfriendly staff and not helpful. Always they give silly offer. Don't waste your time and money.

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  Chris Graham

  :: 18 March 2018 08:48:28

  I've been coming to this gym for many years. It's in a great location and has an excellent range of classes and gym equipment to help you along your fitness journey. The gym has also recently had an upgrade of all the gym equipment and a lick of paint in the gym area. The upgrade in my opinion did not go far enough. The changing rooms and particularly the shower area are in need of a major upgrade. The entrance/ reception area should also have been included in the renovation. There is a lot of gym competition in Birmingham city centre so Bannatyne really need to address this if they don't want to loose business.