Brooks in Bristol

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comments 5

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  Joss Kernow

  :: 02 March 2018 09:24:02

  Very good location, centered in the old town and market. Happy, friendly and helpful staff. Clean modern rooms and large breakfast area. Honesty bar is a great idea with very reasonably priced drinks. Entrance to the property is well presented and secure overnight. Discounted parking available through Brooks at a carpark only a few minutes walk away.

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  Nicola Boella

  :: 15 January 2018 07:15:51

  Most excellent veggie breakfast I have had in years, cooked by Paul. Also a lovely welcome on arrival. Comfortable bed and reasonable prices. Set in the heart of Bristol.

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  Fabio Baldo

  :: 17 December 2017 10:19:49

  Posizione meravigliosa, nella vecchia city e praticamente all'interno del mercato coperto . A portata di piedi quasi tutto quel che importa di Bristol. Meravigliosa l'idea dei caravan USA anni50 lucenti alluminio posti sul tetto. Colazione gourmet e personale squisito . non é economico, ma come potrebbe?

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  David Gareth Rees

  :: 19 November 2017 16:07:03

  Right from the get go we knew we would enjoy our stay. The place is wonderful and in a fantastic location. All the staff were very friendly and helpful and made every effort to ensure that we had a pleasant stay.

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  Mike winn

  :: 06 August 2017 15:34:05

  We stayed in one of the rocket caravans here for two nights in august 2017, which sounded quite a fun experience, but I would thoroughly discourage others from going for the caravan option. The rocket room smelt very damp and musty so We opened all the windows and mentioned it to the receptionist on our way out for a walk. when we Returned to the room later, we could not open the door to the room, no matter how hard we tried. Even the girl on reception, who tried her best to help, was also unable to open the door so moved us into another room (without our things which were still locked in the original room). I went out for some dinner, and when I came back the receptionist had managed to speak to the manager and worked out the unique technique apparently required to open the door - so I moved all our things into our new room and went to bed. To our disbelief, the next afternoon while we were out shopping we had a phone call saying that we couldn't stay in the new room any longer and the hotel staff were going to pack up our things and move them back to our original room while we were out. It seemed patently obvious by moving all of our unpacked things from one room to the other that we had an expectation we would be staying in the new room and up until that point nothing had been said to the contrary. While I was grateful for the efforts of the new, inexperienced receptionist who seemed to try her hardest to help us, overall I was very unhappy with the quality of the rocket caravan room and the lack of clarity about the subsequent room rearrangements. So, while the rockets look like fun, the damp, quirky locks and also noise from the nearby beer gardens all added up to a pretty unsatisfactory experience given the relatively high price. This wasn't helped by the poor communication and management from the manager when dealing with our complaint. That being said, the location is very central and the breakfast was great. Just avoid the caravans....