York Marriott Hotel in York

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comments 5

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  Sarah Burton

  :: 15 April 2018 14:58:35

  Great place to stay, close to the town centre. The staff were really helpful. We went to celebrate our wedding anniversary and the hotel gave us a free bottle of procecco. Would definitely stay again.

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  Jack OFarrell

  :: 04 April 2018 18:48:09

  A return visit. Enjoyed it again but some issues. Optional service charge of 12.5% in restaurant. I don't believe you should embarrass your guests into asking for that to be removed and Marriott knows that 89 per cent of guests won't. Waited for 50 minutes between courses. Had to wait for breakfast 2 days out of 3, despite plenty of free tables. Try hiring enough staff to clean the tables. Small pool so again unavailable 2 out of 3 times when we wanted it, and had to wait. Room keys had to be changed 4 times as kept failing. Noisy pipework in toilet in room.

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  Kat

  :: 31 March 2018 23:45:48

  Lovely staff, beautiful rooms and very quiet. A little issue with parking, but eventually sorted out. The food is ok for its price but your better off going out and getting something. Steam room and sauna are amazing, as well as the pool. If your going to get a spa treatment, I’d book ahead as they’re very busy.

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  Emma Stephenson

  :: 21 March 2018 20:12:12

  Great friendly check in! Rooms are spacious and access to pool and spa is always a bonus. Best part was the restaurant and service here. Food was outstanding, Diana (my server) was brilliant. I asked a question about a desert and the chef sent out a taster. Personal touch! I will be back.

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  Rhys Adams

  :: 05 February 2018 20:04:20

  Marriott always seems to miss that all important 5 star with me. Rooms feel slightly dated and were quite dusty. The room had a balcony and a racecourse view which was really nice and the bathroom was massive with both shower and bath. It was quite cold and although they provide radiators, still took its time to warm up. Staff were friendly, with special thanks to Tony in the bar. Very funny guy and really couldn’t do enough for us. Restaurant okay, nothing spectacular. We tried both bar and restaurant food. A massive ’put off` was the 12.5% service charge, this was applied to everything inc. Tea/Coffee. Breakfast was heavily priced, we ended up going to Tesco Cafe on one of the mornings, which really surprised us on how good it was.