DFS Dundee in Dundee

🕗 opening times

comments 5

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  Audrey McDonald

  :: 15 March 2018 23:23:28

  Store and staff were fine but paid good money for a suite and am very disappointed in the quality of it , I think the ad they have on tv is not true.

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  Amani Kharellah

  :: 10 February 2018 10:25:10

  You can’t tell a customer that they are wasting your time because you think they don’t look like serious buyers. It is very rude and disrespectful to say that to a customer even if they are or aren’t a serious customer. Dfs should learn how to treat their customers properly like professionals. I will never ever step into this store ever again and never spend another penny at this store. I am disgusted with the customer service. This shop doesn’t even deserve a quarter of a star.

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  Lynne Brown

  :: 30 January 2018 11:17:07

  Very helpful and professional. Good knowledge of items in store.

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  Lfwp

  :: 01 December 2017 15:10:33

  Absolutely shocking customer service. Received our sofa today which was faulty, upon immediately calling the store we were advised to send emails and wait for a representative to call the following week. The attitude of the store member was nothing short of disgusting- on multiple occasions she kept repeating “well I don’t know what you want me to say or what you want me to do”! (Perhaps take some responsibility for delivering a faulty item would have been a good start!). I am beyond disappointed- you quick enough to sell but your after care service is just not good enough DFS.

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  Morag Davidson

  :: 26 September 2017 19:47:07

  Very helpful sales men, not too pushy and helped us get the furniture we needed.